All flights have a minimum passenger number for departures. Clients are required to reconfirm their reservation the day prior to flying by calling Senok Air. For contact numbers visit our contact us page.

No refund will be given for no shows or changes you make to your booking less than 24 hours prior to departure as per our terms and conditions.

Passengers of Senok Air are insured as per international airlines' standard. Detailed information is available in the company insurance certificate.

Please refer to the direction guide or contact our sales team, they will guide you to the closest helipad available or pre-planned location at your convenience.

Please contact Rosemarie - +94770700116

Contact our experienced customer service staff or refer to the destination guide and we would be glad to provide you with useful information.

5 passengers or 6 passengers (depends on the weight and size of the passengers). Our fleet of charter helicopters accommodate a variety of group sizes.

Our helicopters were chosen for their spaciousness, comfort, and reliability. They're as fun to ride as they are to fly, and all of our helicopters are the quietest available in their respective classes.

Surprisingly, most people that do experience airsickness on planes do not have the same negative experience on helicopters, reporting that they were more comfortable than they ever expected. And our expert pilots have years of experience in making your flight as comfortable and exciting as possible. However, if you are particularly prone to motion sickness an anti-motion sickness medication is a good idea.

Give us a call and let us know the details of your proposed adventure or tour, and our crew will work with you to plan the perfect outing.

No, we do not have a set schedule. Helicopter tours are established solely upon your request of tour area, day and time. We will fly any tour anytime at your request, weather permitting. We suggest you book (reserve) your flight in advance to ensure availability. All of our tours offer an excellent view, and at any flight time whether its morning or afternoon should be fantastic.

Clothing should be comfortable and casual. Dark shirts or tops are recommended when taking photos. Bright colored clothing may put a reflective glare on the helicopter's plexiglass windows and reflect in your photos. Dark clothing helps to eliminate the reflection. Our climate control system keeps our helicopters at a comfortable temperature for the entire flight.

Ladies, please wear flatter shoes.

Hats or bags are not allowed to be worn in or around the helicopters as they can fly up into the rotors and cause damage to the aircraft.

CAASL requires all tours must fly between "Sunrise and Sunset"; no tour may depart before sunrise and all tours must be on the ground before the sun sets.

Yes, you may fly if you are pregnant however we recommend you speak to your doctor before flying.

It is wise to book a tour early in your stay, that way if your pilot determines that weather conditions on a day are not the best for your tour, you will have some options for re-scheduling.

As far as the best time of day for a helicopter tour you should consider your personal schedule.

Most of the time we have nice weather. If we happen to have rainy weather, the pilot will determine if it will be safe to fly.

The pilots decision is final, whatever the occasion.

Yes.

Yes, you will be the only passengers in the helicopter. We do not join groups. Unless agreed or requested.

HAND BAGGAGE

• Size Limit 16'' × 14'' × 6''
• Pieces 1 per Adult
• Weight 5 kgs or below

CHECK-IN BAGGAGE

• Size Limit 37'' × 24''
• Pieces 2 for the flight
• Weight 20kg

An infant is ready to travel with us after 3 months from his/her date of birth.

Each infant passenger (aged over 3 months to under the age of 2) must be accompanied by a parent or guardian.

No more than two infants under the age of one will be accommodated on the same flight.

One adult passenger can only accompany one child under the age of one.

A separate seat must be allocated to any infant over 2 years of age due to the insurance policy.

As a policy we do not allow any dangerous goods of any kind, nevertheless please contact us and give us the details of the goods in question in order to give a definite answer.

We fly when there is good weather and its safe; if the pilot feels that it isn't and that the tour would not be enjoyable, it will be cancelled. We will re-schedule based on availability or cancel if a guest is unable to reschedule.

In Sri Lanka weather can change quickly and the many micro climates mean the weather can be fine in one area and different in the next. For your safety and enjoyment, all charter tours are subject to weather conditions at the time of flying. If you are unable to fly due to adverse weather conditions and you are unable to reschedule on another day, we will cancel and refund any money you have paid to us.

Documents: Passport or identity card for identification purposes.

Items: Appropriate footwear for comfort, sunglasses and a camera for those spectacular scenic snapshots.

As we are partnered with many tour and travel organizations, our customer service team can recommend or suggest a travel agent, when making a booking.

We recommend arriving 15 minutes before your scheduled departure.

It has been in the business for 11 years.

Senok Air is proud to provide our guests with some of the most experienced pilots in the islands. Each of our pilots receives extensive company and factory training.

Our ground crew have also been involved with Senok Air for a very long time; they are very experienced in all aspects.